| Cinet Support : Online Helpdesk, Live Chat & Customer Services Platform |
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One of the most intuitive and affordable support software on the market....
If you want to enhance your web site with an online customer support desk, or be able to manage multiple projects with ease, then our Cinet support software is for you.
Our platform is a complete help desk and project management software solution for small and medium size businesses. It's a remotely hosted service, web based, and accessed from any browser for ease of use and affordability. You get a fully configurable system that matches your workflow needs precisely and combines power and simplicity with rapid deployment.
Help Desk Solution
- Rapid setup and deployment - you can be working in hours not days
- Browser based - no client software required.
- Searchable ticket database - find tickets based on keyword, user, similar problem etc.
- Live Chat. Engage with customers from frontend of your site
- Three levels of access/permissions
- Administrator and user comment fields - track each and every exchange
- Little or no training required
- Mix and match administrators assigned to each sub-account
- Real time system status
- News and status feature
Project Management Solution
- Help easily manage unlimited projects in one workspace.
- Solve the email inbox chaos problem.
- Boost team collaboration.
- Save managers up to 25 hours a month.
- Double team productivity.
view range of screenshots below
Easy and secure client acces to all applications...
Searchable ticket database - find tickets based on keyword, user, similar problem etc...
Administrator and user comment fields - track each and every exchange ...
Live Chat - Create multiple meeting rooms for live client interaction...
Engage with customers from frontend of your site
Project management app allows unlimited projects in one workspace.
Monitor multiple tasks with simple traffic light system.
Administrator and user comment fields - track each and every exchange
